Field Service Representative

Position Detail Summary

Position Details

Position Title: Field Service Representative
Company: Maple Leaf Foods
Department: Sales
Date Posted: 2020-06-26 09:50:41
Location: Edmonton - AB
Reference No.: 13573763
Emp. Type: Full Time

Position Description

A Sustainable, Forward Thinking Protein Company
Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward looking. As we pursue our vision to become the most sustainable protein company on earth, we are committed to creating shared value – creative business value through addressing some of the world’s most critical social and environmental challenges. Our goal is to build a more sustainable food system, which provides nutritious affordable food, operates within planetary limits, cares for animals responsibly, and meaningfully engages with our communities to advance a more just society. We are advancing bold changes within Maple Leaf and more broadly within society to pursue our vision. We deeply believe this is the sustainable path to growth.
Our job is to make great food
Maple Leaf Foods embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging.  We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability. Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline. We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement.
Raise the Good in Food
We have united behind a shared purpose – to Raise the Good in Food. This spans a dramatic transformation of our flagship Maple Leaf brand, replacing anything artificial with simple, natural ingredients; investments and process changes to reduce our environmental footprint by 50% by 2025; building a diverse and inclusive culture where all talent thrives; becoming a leader in animal care; and advancing food security through our charitable foundation, the Maple Leaf Centre for Action on Food Security.

Our Leadership Values 
Six core values guide us in everything that we do.
  • Do what’s right
  • Deliver winning results
  • Build collaborative teams
  • Get things done in a fact-based, disciplined way
  • Learn and grow, inwardly and outwardly
  • Dare to be transparent, passionate and humble
Field Service Representative  - Edmonton
The Opportunity: Position key responsibilities are to work directly with broilers, broiler breeder pullets, hatching egg and broiler producers to improve on farm practices that improve and maintain bird health. Includes utilizing data collected through this work to continuously drive improvements related to animal care, animal health, and performance measures. A variety of lab, sampling, and quality functions may be required to be performed. Regular communication with producers, hatchery, processing facilities, live haul, and Technical Services Leader required.
A snap shot of some of the exciting things you will lead and do:
  • Provide field technical services to producers for the improvement of bird health;
  • Provide field technical services to producers on the Raised Without Antibiotics (RWA) program including but not limited to: regular monitoring of flock health through communication and interactions with producers, delivery of products required for program maintenance (requires physical activity);
  • Perform routine monitoring of poultry flock condition prior to loading;
  • Conduct necropsies on farms and/or submit birds to labs when required;
  • Establish and maintain a regular field presence for MLP;
  • Communicate actively with MLF Veterinarian to discuss special cases in the field;
  • Trial planning, scheduling and monitoring at farms;
  • Routine communication and training with producers, catchers and live transport crews of best practices;
  • Provide effective and timely responses to producer concerns/issues (may require flexible working hours at times)
  • Auditing of producer facilities to ensure practices are followed;
  • Support Q.A. programs and biosecurity protocols;
  • Conduct training of new personnel;
  • Assistance with data entry/analysis including but not limited to: pathogen results, performance results from on-farm trials, results of routine sampling;
  • Sampling and environmental monitoring procedures in poultry barns;
  • Assistance with training and/or on-site verification of sampling procedures when required;
  • Typing/compiling meeting or visit notes for sharing with broader team;
  • Assistance with preparation and/or revision of Standard Operating Procedures;
  • Other duties as assigned.

What we have to offer you:
• Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
• Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business. 
• Competitive Health and Wellness benefits that start on your first day of employment
• Defined Contribution Pension Plan
• Commitment to Learning – courses, resources and tools provided to all employees
• Employee Assistance Program
What you will bring:
  • Post-Secondary education, could include Animal Science, Veterinary Science, Microbiology, Quality Assurance, or Food Science program
  • One to two years’ experience in agricultural or food industry
  • Poultry health and basic pathology knowledge and willingness to conduct necropsies in the field
  • Willingness to perform occasional physical activity
  • Ability to analyze results and create recommendations and opportunities for continuous improvement
  • Computer Skills: skilled user of Microsoft office applications and Excel graphing applications
  • Strong communication skills, both written and verbal.
  • Strong problem-solving skills
  • Able to work independently and in a team environment
  • Organizational and time management skills
  • Good interpersonal skills
  • Reliable
  • Must have a Class 5 driver’s license

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  
Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible

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